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Terms & Conditions

Terms & Conditons

General Information

Welcome to our website! Please read the following Terms and Conditions of Use carefully before using this website or placing an order. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of Use, which, together with our Privacy Policy, govern Január Hair’s relationship with you in relation to this website. The term ‘Január Hair’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website, its photos and/or products purchased from this website or any social media link provided by this website may give rise to a claim for damages and/or may be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s), however, use of those sites requires adherence to law and respect for the intellectual property rights of the owner(s) of the materials provided on those pages.
  • You may not create a link to this website from another website or document without Január Hairs’s prior written consent.

Product Availability

Although availability may be indicated on the Site, we cannot guarantee product availability and products, and cannot guarantee immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order, at our own discretion.

Shipping/Delivery

All orders are processed within 2-4 business days, provided the items are in stock and there are no problems with the payment verification. Processed does not mean shipped. Please allow up to 7 business days to process orders of 6 or more wefts, and additional time for shipping. Orders will not be processed on weekends and holidays. Orders placed on Fridays or holidays will be processed the following business day. All orders are shipped via USPS 1st class mail which normally takes 2-4 business days to arrive within the Continental United States. We regret that we are unable to sell to you if you live outside of the US or wish to have a delivery outside of the US. Once a package is dropped off to the post office for delivery, we no longer have any control over the package and you agree to bear full risk for the product and the condition in which it may arrive. If the package arrives damaged, immediately contact Január Hair and do not open the package. We are unable make any guarantees of delivery days or times. In cases of errors or delays caused by the shipping carrier, Január Hair will help resolve the issue to the best of our ability, yet we will not be held responsible or liable. Január Hair is not responsible for any lost, stolen or damaged shipments. Please allow 2-4 BUSINESS DAYS for delivery, after the order has been mailed. If you still have not received your purchase after 5 BUSINESS DAYS after mailing, please notify the shipping company USPS 1-800-275-8777. All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost, stolen, or items damaged during shipment.

Unconfirmed Shipping Address

An unconfirmed shipping address is when your shipping address does not match your billing address or when you type in your address incorrectly. We will not ship to unconfirmed shipping addresses or to addresses outside of the United States. You must contact PayPal to confirm your shipping address. You do not need a Paypal account to contact PayPal and confirm your shipping address. If your address is unconfirmed your payment will not be accepted. PayPal 1-888-221-1161 Return/Exchange Policy Returns are welcomed if items are unopened and returned and received in their original selling condition within three (3) calendar days of receipt. All tags and packaging must be intact and not tampered with; the Január Hair Label should not be removed. THE HAIR CAN NOT BE EXCHANGED AFTER IT HAS BEEN WASHED OR USED! The coils on the Curly hair must be intact. Under no circumstances should the coils be pulled apart, finger combed or brushed. If the coil pattern is broken on the curly hair a return/exchange will not be feasible. If you receive what you believe to be a defective or damaged product, you must notify us immediately via email with photos attached, and Január Hair will abide by the refund or exchange policy. You agree that products must be returned in the same form the product was given. Január Hair is not responsible for refunding any shipping charges for returns/exchanges. Once any product purchased from Január Hair is used or tampered with, ALL SALES are deemed FINAL. For exchanges/returns to be feasible, the item(s) must be returned in its original packaging. All products are subject to inspection to verify that it is new or unused and has not been used or tampered with prior to processing of any refund or exchange. If the product is deemed to be used or tampered with, the items will be sent back to the Buyer and the Buyer will be charged a $9.99 shipping fee. Buyer should purchase Priority Mail with delivery confirmation on return/exchanges to ensure prompt delivery. Január Hair is not responsible for lost, stolen, or damaged items.

Customer Photos

You agree that Január Hair may use and/or disclose the photos you send to the company for marketing or promotional use without any compensation. You understand that by sending Január Hair your photos, you authorize Január Hair to use, reproduce, and/or publish photographs and/or video that may pertain to you—including your image and likeness on the company’s website, www.januarhair.com, any advertising and marketing in any form whatsoever, as well as their social media pages which includes but not limited to Facebook, Twitter, Instagram. Accordingly, you release Január Hair from any and all liability related to dissemination of photographs or likeness, reproduction, distribution, and display of the photographs in print or any and all other media, and any alteration, distortion or illusionary effect, whether intentional or otherwise, in connection with said use. This authorization is continuous and may only be withdrawn by our specific rescission of this authorization.

Resale Prohibited

Január Hair is a private label brand. To protect its intellectual property rights, resale of our merchandise for personal or business profit or use is strictly prohibited. Any orders suspected or found to have characteristics of resale will be immediately cancelled or stopped in transit. We reserve the right to refuse subsequent orders from such customers.

Indemnification

You agree to defend, indemnify and hold Január Hair, its vendors, manufacturers, agents, et al., harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. You agree to be responsible for all attorney’s fees and costs associated with any claim, whether on your behalf or to protect Január Hair, during such a dispute.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT JANUÁR HAIRSHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.